Technical Support Engineer
UpHill HealthLisbon, Portugal
Posted May 28, 2025
Full Time
About the Company
UpHill is a company on a mission to revolutionize healthcare by developing care orchestration software.
Job Description
At UpHill, we're on a mission to revolutionize healthcare by developing care orchestration software. We're looking for a Technical Support Engineer to join our team and help us maintain and up-level our care orchestration Saas platform.
Requirements
- 2+ years of experience in a software development role, preferably in a SaaS or Healthtech company
- Strong troubleshooting and problem-solving skills
- Excellent communication skills in Portuguese and English, both written and verbal (Spanish is a Plus)
- Experience and comfortable working with ticketing systems (Intercom, Zendesk, Jira, etc.)
- Comfortable working with logs, APIs, and basic SQL
- Comfortable writing and reviewing code written in JavaScript
- Experienced with Git and CI/CD
- Familiarity with healthcare IT systems (e.g., EHRs, HL7, FHIR, PACS) is a strong plus
Benefits
- Competitive salary package
- Comprehensive health insurance
- Flexible schedule and open vacation policy, including your birthday off
- Involvement in decision-making processes and exposure to multiple business areas
- Team holidays and company perks (such as gym if you live in Lisbon)
- Top-tier equipment – New PC + budget for peripherals