Customer Service Operator
UPSSpino d'Adda, Lombardy, Italy
Posted December 11, 2025
Full Time
About the Company
Operating in more than 200 countries and territories, we’re committed to moving our world forward by delivering what matters. Beginning as a small messenger service, UPS was started by two enterprising teenagers and a $100 loan. Now, we’re almost 500,000 UPSers strong, with operations around the globe. As a transportation and logistics leader, we are proud to offer innovative solutions to our customers—both big and small. We also support the communities we serve. Just take a look at The UPS Foundation’s social impact report! Headquartered in Atlanta, we can be found on the web at ups.com and about.ups.com. Job seekers can visit upsjobs.com to learn more. Our active social media channels include Facebook, Instagram, Twitter, YouTube, and TikTok. Facebook: www.facebook.com/ups Instagram: www.instagram.com/ups/ Twitter: www.twitter.com/ups TikTok: UPS YouTube: www.youtube.com/ups Website https://about.ups.com/ The UPS Foundation’s social impact report: https://about.ups.com/us/en/social-impact/reporting/the-ups-foundations-social-impact-report.html Career Site upsjobs.com
Job Description
We are looking for a Customer Service Operator to manage anomalies and inventory after customer complaints or requests. The role involves supporting customer service colleagues, interfacing with the warehouse, drivers, and colleagues to verify anomalies and provide feedback on inventory or anomalies.
Requirements
- High school diploma
- Preferable experience in the Transport sector or in warehouse clerical activities
- Basic knowledge of the English language (B2)
- Good command of main computer tools
- Communication, interpersonal relationship, and teamwork skills
Benefits
- Reserved job for personnel from protected categories