Director of Platform Operations – Infrastructure

Upwork is seeking a Director of Platform Operations – Infrastructure to lead the evolution of its foundational infrastructure, ensuring platform resilience, scalability, and innovation-readiness. The role requires strategic vision, operational excellence, and deep collaboration across engineering, product, and business teams.

Requirements

• 10+ years of experience in software engineering
• 3+ years of experience leading high-performing infrastructure or platform teams
• Deep technical expertise in cloud-native systems, Kubernetes, CI/CD platforms, and distributed systems operations
• Experience designing and scaling AI/ML platforms for model training, deployment, and monitoring
• Demonstrated success in building reusable, self-service platforms that accelerate developer productivity
• A growth-minded leader with exceptional communication and collaboration skills