Applications Systems Specialist III
US IT Solutions IncDenver, Colorado, United States
Posted July 27, 2017
Full Time
About the Company
US IT Solutions is an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in California.
Job Description
The Applications Systems Specialist III is a mission-critical position that serves as a direct resource to the Member Contact Center (MCC). The position supports all aspects of technology in the Client Services Division (CSD) to include the customer relationship management (CRM) system and the Interactive Voice Response (IVR) system for the MCC.
Requirements
- 2+ years of experience in Salesforce administration
- Experience with IVR and CRM software deployment
- Knowledge of cloud infrastructures, applications, and platforms
- Ability to design advanced reports, dashboards, and business process automation
- Understanding of concepts and functionality within the software development lifecycle
Benefits
- Full-time employment
- On-site location in Denver, CO
- Competitive salary