Need Business Analyst (ServiceNow Exp)

We are looking for a Business Analyst with ServiceNow experience to implement business processes and work on projects with distinct deliverables. The ideal candidate will have strong analytical and conceptual skills, experience with business process improvement and process modeling, and excellent written and verbal communication skills.

Requirements

• Managing business analysis work or projects with distinct deliverables to a solution
• Identifying and documenting business processes, issues, value levers, metrics, and capabilities
• Collecting, organizing, and analyzing data
• Completing analysis and documentation of as-is capabilities
• Conducting interviews to gather business requirements
• Conducting industry, competitive and State analyses (strategic, financial, operational), business case development, as well as market research for benchmarking
• Supporting required system go-live activities, including conversion, support desk, site support, training delivery, logistics management, etc.
• Supporting change management and communications programs and activities
• Performing PMO activities related to project time tracking, work plan updates, status reporting, service metric reporting, and related project administration tasks