Helpdesk Support
US Tech SolutionsColumbus, Ohio, United States
Posted November 7, 2016
Contract / Temporary
About the Company
US Tech Solutions is the largest privately owned diversity workforce partner delivering flexible global talent solutions and IT consulting.
Job Description
We are seeking a Helpdesk Support professional to receive, resolve, escalate, and monitor customer issues and requests on a 1st shift M-F schedule. Experience with Windows 7 and Office 2010 is required, with Apple/Mac experience and a strong customer service background preferred.
Requirements
- Helpdesk experience
- Customer service experience (inbound and outbound call experience)
- Experience with Windows 7 and Office 2010 (Apple/Mac experience a plus)