Auto Adjuster

At USAA, we empower our members to achieve financial security through highly competitive products, exceptional service, and trusted advice. As a dedicated Auto Adjuster, you will manage file ownership, investigate claims, and provide excellent service to our members.

Requirements

• High School Diploma or General Equivalency Diploma
• 1 year of customer service experience
• Progressive experience handling low complexity auto non-injury liability claims
• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts
• Developing knowledge and understanding of auto claims contracts as well as application of case law and state laws and regulations
• Demonstrated negotiation, investigation, communication, and conflict resolution skills
• Proficient in prioritizing and multi-tasking, including navigating through multiple business applications

Benefits

• Comprehensive medical, dental, and vision plans
• 401(k)
• Pension
• Life insurance
• Parental benefits
• Adoption assistance
• Paid time off program with paid holidays plus 16 paid volunteer hours
• Various wellness programs