Facilitator Lead (Life Company)
USAAPlano, Texas, United States
Posted November 18, 2025
121130 - 218030 USD year
Full Time
About the Company
USAA is a financial services company that empowers its members to achieve financial security through highly competitive products, exceptional service, and trusted advice.
Job Description
We seek a Facilitator Lead who thrives on inspiring others and driving performance excellence. This role involves leading dynamic learning experiences, bringing innovation to the classroom, and collaborating with a team of trailblazers to shape the future of learning at USAA Life Company.
Requirements
- Lead dynamic learning experiences
- Bring innovation to the classroom
- Collaborate with a team of trailblazers
- Facilitate and deliver training programs
- Support facilitation of programs that foster employee growth
- Proactively coach, mentor and provide development opportunities for other facilitators
- Support the planning, design, development, implementation and evaluation of complex learning programs
- Diagnose learner performance problems, determine underlying causes and provide recommendations to improve performance
- Oversee performance results and learning solution effectiveness
- Maintain business and learning skills/acumen through skills update and professional development
- Evaluate and improve learning programs and processes
Benefits
- Comprehensive medical, dental and vision plans
- 401(k)
- Pension
- Life insurance
- Parental benefits
- Adoption assistance
- Paid time off program with paid holidays plus 16 paid volunteer hours
- Various wellness programs