Technical Support Engineer

Vaisala is a global leader in measurement instruments and intelligence helping industries, nations, people, and the planet to thrive. We are currently searching for a Technical Support & Field Service Engineer to join our Technical Support – Liquid and Power team in our Burlington, Massachusetts office. The successful candidate will help our customers with a wide range of technical questions related to Vaisala’s Liquid and Power products and applications, provide after-sales support over the phone, via email, and using online tools, and regularly travel to customer sites to deliver trainings and field services.

Requirements

• Bachelor's degree in technology (e.g., Electrical Engineering, Automation, Instrumentation, Mechanical Engineering, Chemistry) or an equivalent combination of education and experience
• Experience in technical support, field service, or commissioning for industrial instrumentation, process, or automation environments
• Hands-on mechanical engineering experience and comfort working with equipment in industrial environments
• Understanding of metrology, process industry, automation, chemistry, and related applications

Benefits

• health, dental, and vision insurance
• flexible spending accounts
• company paid life, long and short term disability
• 401(K) plan with company match
• a variety of voluntary benefits programs
• fitness reimbursement
• Employee Assistance Programs
• tuition reimbursement
• holiday pay
• generous paid time off plan