As an IT Operations Engineer, you'll help ensure employees have the tools and support they need to do their best work. You'll be part of a small, highly collaborative team that values initiative, clear communication, and excellent customer service.
Requirements
- Provide timely, high-quality IT support to Vanta'ns in-office and remotely across time zones
- Handle onboarding and offboarding logistics, including account provisioning and hardware management
- Own the setup, maintenance, and reliability of in-office technology (AV, networking, etc.) in our flagship office
- Administer SaaS tools such as Google Workspace and Okta
- Help manage macOS devices via Jamf and assist with security/compliance configurations
- Document workflows and improve IT processes for scale
- Participate in an on-call rotation for urgent support issues
- Create and maintain clear, user-friendly documentation for internal processes, tools, and workflows
Benefits
- Industry-competitive salary and equity
- Comprehensive medical, dental, and vision coverage
- 16 weeks fully-paid Parental Leave
- Health & wellness stipend
- Remote workspace, internet, and cellphone stipend
- Commuter benefits
- Family planning benefits
- Matching 401(k) contribution with immediate vesting
- Flexible PTO policy, plus 80 hours of Sick Time
- 11 company-paid holidays
- Virtual team building activities