Customer Solutions Specialist II
Vantedge MedicalSan Jose, California, United States
Posted December 10, 2025
86450 - 98500 USD year
Full Time
About the Company
Vantedge Medical is the premier metals-based med-tech solutions partner from concept to full-scale manufacturing.
Job Description
Customer Solutions Specialist II plays a pivotal role in delivering a customer experience by serving as the primary liaison between Vantedge Medical and its customers, resolving escalations efficiently, and providing data-driven insights to enhance customer engagement.
Requirements
- Minimum of 2-year degree in Business, Customer Experience, Project Management, or other related field
- Or, minimum of 5 years experience in Customer Service oriented role in a medical contract manufacturing environment or equivalent manufacturing environment experience
- Demonstrated alignment with Vantedge Medical's core values: customer focus, integrity, accountability, collaboration, agility, and innovation
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance