İkinci El Araç Alım Sorumlusu (CCM) - Mersin

We are looking for an experienced Customer Service Manager to establish and maintain a customer-centric relationship with our clients. In this role, you will be expected to monitor and guide customers through the car inspection, purchase/sale, and notary processes with meticulous attention to detail. You will also be responsible for managing and controlling customer appointment schedules and payment deadlines, making phone calls to book appointments and track customer progress, and understanding and applying Standard Operating Procedures (SOPs) flawlessly.

Requirements

• Monitor and guide customers through the car inspection, purchase/sale, and notary processes
• Manage and control customer appointment schedules and payment deadlines
• Make phone calls to book appointments and track customer progress
• Understand and apply Standard Operating Procedures (SOPs) flawlessly
• Monitor and address all needs of the purchasing centers in the operation region
• Contribute to business development opportunities by sharing your views regularly

Benefits

• Performance bonus
• Individual private health insurance
• Transportation support
• Meal allowance
• A warm working environment and social activities