Sr. Technical Services Rep
Vector SecurityUnited States
Posted December 16, 2025
Full Time
About the Company
We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years.
Job Description
We are seeking a Senior Technical Services Representative to provide technical support via phone, email, or workflow applications to both internal and external personnel. The ideal candidate will have an intermediary understanding of security industry technology hardware and software, excellent communication and interpersonal skills, and strong organizational skills.
Requirements
- Associate's Degree or Equivalent Experience
- 3+ years of helpdesk support experience
- 1+ year of low voltage, security & surveillance industry experience
- NICET Level I
- Intermediate networking and hardware experience
- CompTIA A+, Network+
- Microsoft Dynamics Experience
- Computer Literacy
- Strong organizational skills
- Excellent communication and interpersonal skills
- Deductive reasoning skills
Benefits
- Competitive compensation
- Medical, dental and vision coverage
- Company paid life and AD&D insurance
- Company paid short- and long-term disability
- Voluntary benefit products
- 401k retirement savings plan
- Flexible Spending Account
- Paid time off
- Tuition reimbursement
- Employee Assistance Program (EAP)