Technical Content Architect
VendastaSaskatoon, Saskatchewan, Canada
Posted November 25, 2025
Full Time
About the Company
Vendasta is an AI-powered customer acquisition and engagement platform built for SMBs and the partners who support them, providing the tools needed to attract, engage, and retain customers, increasing lifetime value and building loyalty.
Job Description
We're looking for a Technical Content Architect who is energized by translating complex technical concepts into accessible, actionable content and excited to build scalable systems that drive product adoption through clear, AI-ready documentation and learning systems. In this role, you'll play a key part in helping small and medium-sized businesses succeed—while shaping the future of AI for local economies.
Requirements
- Transform complex technical capabilities (like AI, automation, and APIs) into clear, contextual, and engaging content for a variety of audiences.
- Develop structured documentation, onboarding assets, workflow playbooks, and integrated information systems that drive feature adoption and understanding.
- Architect scalable and machine-readable documentation systems that align with Vendasta’s AI-powered platform and docs-as-code best practices.
Benefits
- Competitive health benefits
- Flex time
- Annual work-from-anywhere policy
- Employee Options Program
- Education reimbursement
- In-house learning
- Leadership development programs
- Community events
- Volunteer opportunities