Customer Operations Manager
VennNew York, New York, United States
Posted September 9, 2025
100000 - 120000 USD year
Full Time
About the Company
Venn is an AI-powered ecosystem that streamlines resident management by consolidating all touchpoints—rent payments, maintenance requests, lease renewals, and community interactions—into a seamless system. This fully customizable platform enhances the resident experience with real-time data and AI insights, allowing property teams to focus on high-impact tasks that drive satisfaction and loyalty.
Job Description
Venn is seeking a Customer Operations Manager to manage operational execution of customer rollouts for multifamily operators. The role involves launching new properties efficiently, maintaining operational tools, and ensuring data accuracy. It's a key position in supporting the company's rapid growth.
Requirements
- Own the full launch process from kickoff to go-live
- Manage projects, track dependencies, and follow up on outstanding tasks
- Maintain and improve implementation tools
Benefits
- Benefits package (specifics not provided)
