Entry Level Account Manager - Frontier Sales

As an Entry Level Account Manager for Frontier Communications, you'll talk to real people, share real solutions, and make real connections, while leveling up your career and making a difference in the lives of consumers.

Requirements

• Serve as the main point of contact on behalf of Frontier and communicate directly with residential customers to promote Frontier's telecommunications products and services
• Handle product inquiries, resolving conflicts to ensure satisfaction, and ensuring all sales interactions comply with company policies and industry regulations
• Review all sales orders to meet quality and compliance requirements to ensure successful conversion through the sales process
• Proactively identify, understand, and solve client problems promptly and effectively to maintain a positive sales experience
• Support the sales team by guiding realistic customer expectations and escalating complex customer issues to the appropriate department
• Work closely with fellow Entry Level Account Managers and the sales team to analyze approaches, share insights, and develop more effective sales strategies
• Establish and maintain open communication channels for continuous information and feedback exchange between the client and the internal team
• Acquire a comprehensive understanding of Frontier Communications' residential products and services, including benefits, pricing, and specifications, to provide informed client support

Benefits

• High performance equals high pay—this is a performance-based commission-only role with limitless earnings. Industry-leading incentives are listed as OTE averages