Call Center Agent - IL - Part-Time - Mon-Thurs 3:00-8:00pm Rotating Friday 9:00am-4:30 & Saturday 9:00am-1:00pm.
VersitiAurora, Illinois, United States
Posted October 23, 2025
32000 - 32000 USD year
Part Time
About the Company
Versiti is a partnership of blood centers dedicated to advancing life-saving healthcare through innovative research and efficient service. With a focus on transfusion medicine, transplantation, stem cell therapies, hematology, oncology, and genomics, Versiti leverages its world-renowned Blood Research Institute to conduct groundbreaking studies that improve personalized medicine. The company's commitment to scientific rigor, donor relationships, and community health makes it a pivotal player in the blood health industry.
Job Description
Versiti is seeking a Part-Time Contact Center Agent to join their team. The role focuses on recruiting current and past donors through outbound calls, providing information about blood donation, and managing donor information. This position is responsible for individual metrics and meeting monthly team collection goals, upholding Versiti's core values.
Requirements
- Adheres to work schedule
- Meets productivity, quality, and service level goals
- Provides compelling messaging to donors
- Educates and motivates donors
- Maintains accurate donor information
- Ensures donor requests are completed
- Participates on team projects
- Demonstrates Versiti’s core values
- Operates in accordance with all applicable regulatory and compliance requirements
- Understands and performs in accordance with all applicable regulatory and compliance requirements
Benefits
- Full-time regular employes are eligible for Medical, Dental, and Vision Plans
- Short- and Long-term disability
- life insurance
- 7% match dollar for dollar 401(k)
- voluntary programs
- discount programs