Senior Support Technician
VertilocityMaryland, United States • Frederick, Maryland, United States
Posted November 17, 2025
Full Time
About the Company
Vertilocity is a leading managed services provider with a dynamic team and a commitment to providing exceptional client service.
Job Description
Senior Support Technician role at Vertilocity, a leading managed services provider, requiring 3+ years technical experience and professional IT certifications.
Requirements
- 3+ years technical experience
- Professional Information Technology Certifications
- Previous customer support or service experience
- Knowledge of computer and networking fundamentals
- Experience with basic Microsoft Products
- Experience with Office 365 products, services and management
- Experience with RMM and PSA tools
- Microsoft MCSA Certification
- Datto, Fortinet certifications a plus
Benefits
- Unlimited Paid time off policy
- 9 Paid Holidays
- Medical, Dental, & Vision benefits
- 401k, with company match, and safe harbor contribution
