The Site Supervisor will provide world-class installation, startup, commissioning, test and inspection services leadership for large, high-profile customers for the Vertiv Switchgear and Busbar business.
Requirements
- Represent Switchgear and Busbar Services at all customer and contractor meetings
- Utilize standard Project Management tools to conduct the project effectively
- Coordinate installation, start-up, commissioning, inspection and site testing activities
- Review scope of work requirements on the sales order
- Review customer or third-party procedures and train personnel on those procedures
- Define and manage man-power needs for the job
- Completion all documentation for job (technical submittals, as-built drawings, in-house test procedures)
- Coordinate with sales, order management, plants, logistics, contractors, services, and warranty groups throughout the project
- Represent Services in front of the customer, contractor, consultants, commissioning agents
- Assist contractors as required during installation of assigned projects
- Coordinate Pre-Site meetings with contractor
- Provide support to contractor for technical questions during installation
- Support installation, start-up and site testing activities for assigned projects
- Ensure sufficient man-power on site each day to perform start-up and site testing work
- Assist during start-up and site testing as necessary
- Provide first level of tech support assistance to speed up problem resolution
- Monitor jobs for timely completion, work with sales rep on providing quotes for additional services not paid for, or excess labor requirements resulting from delays beyond Service control
- Provide daily status reports to Project Manager, Project Delivery Leader and customer
- Manage issues list and work to resolve issues in a timely manner
- Provide On-the-Job training and on-site direction to associates for assigned projects
- Conduct field customer training for assigned projects as required
- Communicate with Technical Support on equipment issues
- Keep current on Method Statement, Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips
- Operate in a safe manner in accordance with published safety guidelines
- Must wear appropriate PPE as per company guidelines and accordance with job duties
- Report all work related accidents or injuries within 24 hours to the appropriate personnel
- Must be a role model to fellow associates with regards to safety by setting a positive example
- Point out potentially unsafe conditions to a customer or contractor, as necessary and based on extensive experience, with the authority to halt work on a project until conditions are corrected
- Coordinate assigned project completion, customer training, and close-out
- Provide all commissioning reports in a final package to the customer
- Coordinate any additional training bought with the sales order
- Provide Time and Material quotes for customers or contractors for assigned projects, as necessary
- Coordinate subcontracted services and equipment rentals for assigned projects
- Provide accurate and timely reporting in accordance with published guidelines
- Time cards, expense reports, ticket closure, forms, et al.
- Provide proper and adequate communication to internal and external customers
- Provide estimated time of arrival to the customer or contractor where applicable
- Coordinate and attend customer or contractor meetings as required
- Maintain customer satisfaction rates according to company guidelines
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
