Sales Operations Manager, Asia

The Sales Operations Manager (Asia) is responsible for optimizing the operational effectiveness of the Strategic Account Sales organization across Asia. Based in Singapore, this role leads the Sales Operations and Order Management teams to deliver an exceptional customer experience from order entry through final delivery and commissioning.

Requirements

• Develop and lead a control-tower framework for the Strategic Account Team.
• Capture, track, and drive key pipeline actions to support sales strategy execution.
• Champion standardisation across all sales and operational workflows.
• Support Strategic Account Planning and implementation activities.
• Identify, assess, and manage operational and commercial risks throughout the sales cycle.
• Maintain strong alignment with Finance and Operations to ensure seamless end-to-end processes.
• Streamline and govern core Asia sales processes, including pipeline management, deal governance, and contract/order workflows.
• Support regional sales planning, including quota allocation, territory alignment, and target deployment.
• Identify process gaps and drive continuous improvements to productivity and data quality.
• Own the full regional reporting cadence (weekly, monthly, quarterly) across pipeline, performance metrics, funnel analytics, and business reviews.
• Ensure strong forecasting governance through accurate pipeline data, disciplined forecast categories, and timely sales team updates.
• Oversee CRM data quality, adoption, and compliance with process standards.
• Develop documentation, SOPs, and training materials to strengthen operational consistency and CRM proficiency.
• Support preparation of regional business reviews, leadership reporting packs, and analytical insights.