Chemical Injection Field Service Technician

The Chemical Injection Field Service Technician is responsible for providing safe, reliable, and high-quality field service support to customers, performing installations, maintenance, repairs, and troubleshooting of chemical injection equipment, and maintaining strong customer relationships.

Requirements

• Attend and participate in daily operational meetings
• Perform moderately complex installations, routine maintenance, and repairs of chemical injection pumps and related accessories
• Assemble components using hand tools, power tools, machines, and equipment
• Inspect materials, components, and assemblies to ensure they meet quality standards
• Read and follow work instructions, work orders, drawings, and verbal instructions
• Accurately process and submit service tickets and customer service documentation
• Provide accurate information regarding product availability and basic technical support
• Respond to customer inquiries and refer advanced sales or service requests to appropriate representatives
• Drive company vehicles to customer locations and make deliveries as required
• Obtain required delivery documentation and customer signatures
• Support field sales activities when needed
• Develop and maintain strong professional relationships with customers
• Communicate effectively with customers, including delivery of both positive and challenging information
• Comply with all safety policies, procedures, and regulatory requirements
• Work flexible or unconventional hours, including occasional weekends, as needed
• Attend work regularly and reliably

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance