PCI Compliance Specialist (Polish/English)
VikingCloudLisbon, Portugal
Posted August 26, 2025
Full Time
About the Company
VikingCloud is a leading Predict-to-Prevent cybersecurity and compliance company offering a single integrated solution for risk mitigation. Powered by the Asgard Platform™, which analyzes over 6 billion online events daily, VikingCloud provides predictive intelligence to help businesses stay ahead of disruptions. With dedicated expert advisors, they ensure exceptional customer experience, delivering Business Uninterrupted.
Job Description
VikingCloud is a cybersecurity and compliance company seeking a PCI Compliance Specialist (Polish/English) to support customers in their PCI-DSS compliance efforts. The role involves resolving customer issues, providing guidance on compliance processes, and recommending relevant products and services. This position requires attention to detail, excellent communication skills, and adherence to service level standards.
Requirements
- Support customers via phone, email, and web chat
- Guide users through the PCI-DSS compliance process
- Resolve issues on first contact
- Document all interactions accurately
- Meet performance targets
- Adhere to service level standards