Front Desk Attendant / Tennis and Pickleball Center

The Village Health Clubs and Spas are premier healthy lifestyle clubs where we encourage and foster a work life balance and healthy living. We offer a fun environment designed to promote health and wellness for members and employees alike.

Requirements

• Attract and Retain members by consistently providing excellent customer service
• Interact with employees, members and guests in a manner aligned with the People, Places and Programs components of the Village Standards
• Present a professional, positive image that reflects well on the organization
• Greet and check in members with sincere hospitality and effective communication skills
• Handle and record cash and non-cash transactions
• Provide exceptional customer/guest service and act in a friendly/helpful manner at all times
• Handle guest complaints in a timely manner and direct guest questions or concerns to the correct individuals
• Assist members in signing up for programs and activities
• Answer all phones and direct calls to appropriate staff
• Maintain clean and safe front desk area and any other related areas
• Assist membership where possible to help ensure their successful operation
• Handle credit card/cash transactions
• Take member reservations for tennis, squash and racquet courts

Benefits

• Limited medical
• Dental
• Life insurance
• Vision discounts
• Short-term disability
• 401(k)