Client Operations Representative

As a Client Operations Representative, you will manage incoming leads, assist merchants with onboarding, and ensure the smooth operation of the company's services. You will be part of the Operations Team and collaborate with internal teams to ensure seamless service delivery.

Requirements

• Experience in monitoring and analyzing account performance to drive growth
• Strong interest in technology and desire to become a payments subject matter expert
• Ability to identify customer technical and commercial requirements to craft solutions
• Strong presentation skills, particularly over the phone or with video meetings
• Collaboration skills, able to work with a wide range of people to get stuff done
• Fluency in English and Portuguese

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance