Customer Delivery Programme Manager - VOIS

VOIS is seeking a highly experienced Customer Programme Manager to lead large-scale, customer-facing projects and programmes across multiple domains for our enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards.

Requirements

• Define and communicate the high-level vision and desired future state for the programme
• Create detailed programme plans, including resource requirements, interdependencies, and critical paths
• Build and lead high-performing cross-functional teams
• Apply quality assurance standards across all work streams
• Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts
• Align outcomes with benefits realisation plans and manage scope changes effectively
• Maintain business cases and ensure ongoing viability of projects/programmes

Benefits

• Opportunity to lead high-impact programmes for global enterprise customers
• Exposure to senior stakeholders and strategic decision-making
• Work in a collaborative, innovative environment with cutting-edge technologies
• Professional growth through challenging projects and leadership responsibilities