Global Business Transformation Lead (UCaaS/CCaaS)
VonageWork From Home
Posted September 5, 2025
Full Time
About the Company
Vonage is a global communications leader providing unified communications, contact centers, and programmable APIs on a flexible cloud platform. Founded in 2001 and now part of Ericsson, Vonage offers solutions for mobility, office phones, and conversational commerce to help enterprises enhance their communication strategies.
Job Description
Vonage is seeking a Global Business Transformation Lead to drive cloud communications for businesses worldwide. This role involves leading transformation initiatives, analyzing business processes, recommending solutions, and ensuring successful implementation. The leader will collaborate across teams and deliver results at a global scale, potentially launching new initiatives and mentoring team members.
Requirements
- 6+ years of experience in business transformation or related roles
- Proven track record of successfully leading and implementing business transformation initiatives
- Excellent communication skills, with the ability to influence and engage stakeholders at all levels
- Strong analytical and problem-solving abilities with no fear for numbers
- A drive for results
- Ability to work collaboratively in a cross-functional environment and build strong relationships with team members and stakeholders
- Continuous learning mindset
Benefits
- Medical, Vision, and Dental Coverage
- Health Savings Account (HSA)
- Income Protection
- Maternity & Paternity Leave
- 401(k) Contributions
- Unlimited Discretionary Time Off
- Three Paid Volunteer Days a Year
- Tuition Reimbursement
- Voluntary Legal Plan
- Optum Employee Assistance Program
- Discount on Auto, Home & Pet Insurance
