Senior Communications/ Voice Engineer

Join Vonage and help us innovate cloud communications for businesses worldwide! We’re seeking a Senior Voice Engineer to design, operate, and enhance our global enterprise voice systems.

Requirements

• 7–10+ years of experience in voice engineering, operations, or telecom infrastructure
• Strong understanding of SIP stack architecture, call setup, and troubleshooting methodologies
• Hands-on experience with SBCs and policy servers (Ribbon experience required)
• Familiarity with voice routing, QoS, and integration with cloud and on-prem systems
• Experience supporting 24x7 operations, on-call support, and incident management
• Knowledge of cloud environments (AWS, Azure) and security best practices
• Excellent problem-solving skills and communication abilities for working with distributed teams

Benefits

• Competitive salary
• Benefits package
• Opportunities for growth and development