Customer Care Agent
VRC CompaniesNew Hampshire, United States
Posted September 26, 2025
38000 - 42000 USD year
Full Time
About the Company
VRC Companies is a leading records and information management provider offering end‑to‑end solutions—including document capture, digital conversion, secure storage, and shredding—across corporate, healthcare, and logistics sectors. With 37 years of experience and a nationwide network of 160 facilities, the company helps clients reduce paper usage, ensure regulatory compliance, and protect sensitive data.
Job Description
This Customer Care Agent position involves interacting with customers to address inquiries and resolve complaints. Responsibilities include providing information about services, handling customer concerns, and ensuring customer satisfaction. The role requires accurate data entry, filing, and maintaining communication with internal teams.
Requirements
- Ability to work on a team.
- Computer knowledge
- Knowledge of services lines, prices, and delivery times.
- Multi-tasking, prioritization and time management skills.
- Flexibility and ability to deal with the unexpected.
- Tolerance for heat and cold.