IVR QA Analyst
vTech Solution IncLansing, Michigan, United States
Posted April 25, 2017
Full Time
About the Company
vTech is a staffing solutions company that delivers top-quality candidates and tailor their IT and Non-IT recruitment services to clients' needs.
Job Description
The IVR QA Analyst will align with the process & frameworks and leverage templates & tools to perform all aspects of the Software Testing Life Cycle, including analyzing requirements, creating test cases, conditions and scripts, creating and managing test data, test execution and defect management processes.
Requirements
- 3 or more years of experience as testing consultant with emphasis on IVR, telecommunications and contact center testing
- Experience leading projects to completion
- Excellent communication skills and be a self-starter
- Bachelor's Degree in IT, or Business
- Excel and Rational Experience
- QA Certification