Collections Manager
Waste ConnectionsNew York, New York, United States
Posted September 17, 2025
115000 - 135000 USD year
Full Time
About the Company
Pick your destination. We’ll help you get there. That’s how we’ve been growing our local teams and our national recognition for more than 20 years. Our culture is rooted in the idea that our leaders are here to serve our employees. That means wherever you’re headed on your journey – to a new role, to a better lifestyle, or simply to those moments on the job that stick with you – rest assured, we’ll be traveling along with you. We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.
Job Description
The Collections Manager oversees the collections process and staff to ensure timely recovery of outstanding accounts receivable, developing strategies to improve collection rates, maintaining strong client relationships, and ensuring compliance with company policies and legal regulations.
Requirements
- Lead and manage the collections team
- Develop and implement effective collection strategies and procedures
- Monitor accounts receivable aging reports and prioritize collection efforts
- Communicate with customers via phone, email, and written correspondence to resolve outstanding balances
- Collaborate with sales, customer service, and legal teams to resolve disputes and ensure timely payments
- Prepare and present regular reports on collection performance, delinquency trends, and cash flow forecasts
- Ensure compliance with all relevant laws and regulations, including the Fair Debt Collection Practices Act (FDCPA)
- Recommend accounts for escalation, legal action, or write-off as necessary
- Continuously improve processes and systems to enhance efficiency and effectiveness
Benefits
- Salary: $115,000 - $135,000 plus bonus
