Clinical Technical Specialist

Waters Corporation is seeking a skilled Clinical Technical Specialist to support customers across liquid chromatography (LC) and mass spectrometry (MS) products. The role involves on-site technical support, complaint handling, system maintenance, and ensuring compliance with regulations. They offer opportunities for growth and development in a fast-growing, innovative technology company focused on Diversity, Equity, and Inclusion.

Requirements

• Install, qualify, validate, calibrate, and repair Waters systems
• Support Waters’ clinical customers and ensure the requirements of their service plans are achieved
• Perform technical support as part of the clinical expert center when not in the field
• Provide support to clinical sites that have been escalated internally
• Ensure customer compliance regulations are followed
• Deliver system-level training at customer sites
• Maintain sound knowledge regarding the technology and customers' application demands
• Ensure that quality system procedures and Health & Safety standards are adhered to at all times

Benefits

• Flexibility
• Great Opportunities for growth, development and progression
• Competitive salary and incentive
• Wellbeing Programs and Services
• Private Health Care
• Strong pension contribution
• Employee Insurance
• Education/Tuition Reimbursement