Director, Banking Center Manager

Join Webster as a Director, Banking Center Manager and lead a team of colleagues to achieve sales, customer service, and operational goals. Expand your career potential and enjoy meaningful work in a leading commercial bank.

Requirements

• Consistently meet/exceed all sales goals, retention goals, and Superior Service Quality (SSQ) standards.
• Develop, implement, and manage a detailed business plan and participate in establishing team sales and service goals.
• Maintain a working knowledge of all Webster asset, liability, and partner products and services as well as alternative delivery channels.
• Ensure timely completion of audits with an expectation to meet/ exceed branch operations review requirements.
• Ensure compliance with Federal and State laws as well as bank policies and procedures.
• Schedule all branch employee shifts to meet customer service needs; provides flexibility of coverage for the banking center.
• Execute on effective colleague onboarding, training new colleagues on policies, procedures and all banking center operational duties/responsibilities.
• Drive high performance by holding team accountable for superior results.
• Enhance employee engagement by providing team with coaching, support, timely and constructive performance feedback.
• Provide opportunity in career growth and recognize and reward employees for accomplishments.

Benefits

• 401k Matching
• Retirement Plan
• Tuition Reimbursement