Bilingual Client Service Representative
Western Growers Family of CompaniesFresno, California, United States
Posted June 13, 2025
39208 - 55972 USD year
Full Time
About the Company
Western Growers is dedicated to supporting America's farmers by advocating for favorable policies, advancing agricultural technology, and providing essential insurance and health services. Founded in 1926, the organization offers a comprehensive suite of solutions including commercial and health insurance, loss control, food safety, and retirement services, while also serving as a key voice in lobbying efforts to protect farmers' interests.
Job Description
Western Growers Health, a part of Western Growers Family of Companies, provides employer-sponsored health benefits to agricultural workers. This role is for a Bilingual Client Service Representative (CTSR), responsible for enrollment, implementation, and education of participants, including benefits and healthcare plans. The position involves collaborating with vendors and assisting with benefits inquiries.
Requirements
- High School Diploma or equivalent
- 1-3 years of customer service experience (preferred)
- Fluency in Spanish
- Intermediate computer software skills
- Understanding of Word, Excel, Outlook, and PowerPoint
- Strong verbal and written communication skills in English and Spanish
- Prioritized task management and time management
- Verifiable DMV record
- Ability to travel up to 30% of the time
- Reliable transportation (motor vehicle)
Benefits
- Profit-sharing
- Comprehensive health benefits