Bilingual Operations Specialist II
Western GrowersIrvine, California, United States
Posted November 6, 2025
46669.19 - 60668.6 USD year
Full Time
About the Company
Pinnacle Claims Management is an innovative third-party administrator (TPA) that provides comprehensive and customized health benefits administration services.
Job Description
As a Bilingual Operations Specialist II, you will be responsible for serving as the first point of contact for Operations Specialist Is and Field Operations Specialists, processing financial transactions, maintaining and balancing individual accounts receivables, and managing all financial aspects of reimbursement requests. You will also mentor and support the development of Specialist level I.
Requirements
- BA/BS degree in accounting, finance or business-related field
- Three to four years experience working in a related field
- Excellent oral and written communication skills in English and Spanish
- Comprehensive command of the Spanish language
- Demonstrated ability to multi-task and work in a fast-paced environment
- Advanced customer service skills
- Moderate ability to analyze and resolve technical problems
- Intermediate knowledge of generally accepted Health Care Eligibility and Billing procedures
- Knowledge of health insurance industry and standard health care eligibility provisions
Benefits
- Profit-sharing
- Flexible work arrangements
- Competitive compensation packages
- Premier investment support
- Enriching personal development
