Assistant Manager, US Product Analytics & Optimization
Western UnionNew York, New York, United States • Denver, Colorado, United States
Posted November 10, 2025
81900 - 109200 USD year
Full Time
About the Company
Western Union is a globally diverse organization where our high impact contributions are recognized and celebrated, allowing each of us to thrive.
Job Description
We are seeking an Assistant Manager to drive product analytics, production quality management, and experience optimization for our US digital experience. The role involves collaborating with regional product leadership and cross-functional teams to deliver seamless, reliable, and world-class customer experience.
Requirements
- Bachelor’s degree in Business, Marketing, Communications, or similar discipline.
- 3+ years of experience in product management, quality assurance, or related discipline, with a focus on digital products.
- Proven ability to test, identify, and resolve issues in live production environments.
- Strong analytical skills with experience in funnel analysis and performance tracking.
- Comfortable working cross-functionally with engineering, operations, and product leadership.
- Excellent problem-solving, communication, and organizational skills.
Benefits
- Flexible Time off
- Medical, Dental and Life Insurance
- Parental Leave
- Global Adoption Assistance
- 401K plan