Customer Experience Agent, 2026 New Grad
WhatnotPhoenix, Arizona, United States
Posted February 11, 2026
Full Time
About the Company
Whatnot is the largest livestream shopping platform operating across the US, UK, and Europe, uniting millions of buyers and sellers through live video experiences. The company focuses on a broad spectrum of over 250 categories— from fashion and electronics to collectibles and plants—combining community engagement, real-time entertainment, and seamless e-commerce. Whatnot’s distinctive edge lies in its community-centric model, which turns shopping into a social event, and its rapid growth trajectory as a leading marketplace in the live-shopping space. With a remote, co-located team spread across multiple hubs, Whatnot emphasizes strong values and a collaborative culture that attracts forward-thinking talent across all functions.
Job Description
Join Whatnot, the largest live shopping platform in North America and Europe, as a Customer Experience Agent. Drive great user experience through order management and continuous improvement.
Requirements
- A bachelor's degree in any field or equivalent practical experience
- Strong communication skills
- Customer-first attitude and problem-solving skills
- Ability to multitask and learn new systems quickly
Benefits
- Generous Time off Policy
- Health Insurance options
- Work From Home Support
- Home office setup allowance
- Monthly allowance for cell phone and internet
- Care Benefits
- Monthly allowance for wellness
- Annual allowance towards Childcare
- Lifetime benefit for family planning
- Retirement
- 401k offering
- Pension plans internationally
- Monthly allowance to dogfood the app
- Parental Leave