Fraud Analyst
White Cloak TechnologiesTaguig, Philippines
Posted March 4, 2026
Full Time
About the Company
White Cloak Technologies, founded in 2014 and headquartered in the Philippines, specializes in end-to-end software development, offering mobile and web applications, backend APIs, and agile and DevOps consulting. With a team of over 200 engineers, the firm has delivered more than 100 projects across banking, retail, and utilities, forging enduring partnerships with UnionBank, Ayala, Robinsons, and Aboitiz. The company differentiates itself through managed agile services, IT staff augmentation, and on-demand support that blend technical excellence with a culture of trust and continuous learning. White Cloak’s collaborative environment and commitment to digital transformation make it an attractive destination for professionals seeking to shape technology solutions for leading enterprises.
Job Description
We are seeking a detail-oriented Fraud Analyst to help identify, investigate, and prevent fraudulent activities across digital financial transactions in a fast-paced fintech environment.
Requirements
- Monitor daily transactions and user activities to detect suspicious or potentially fraudulent behavior
- Investigate fraud alerts, chargebacks, and disputed transactions using internal tools and data sources
- Analyze fraud patterns, trends, and emerging risks to recommend preventive controls
- Prepare clear and accurate investigation reports and case documentation
- Collaborate with internal teams such as Risk, Compliance, Customer Support, and Product to resolve fraud-related issues
- Support the enhancement of fraud detection rules, thresholds, and monitoring strategies
- Ensure adherence to internal policies, regulatory requirements, and industry best practices
- Assist in fraud loss tracking, reporting, and root cause analysis
