The Wikimedia Foundation is looking for an Engineering Manager to join our SRE team, reporting to the Director of Site Reliability Engineering. As Engineering Manager, you will be responsible for supporting the engineers developing our infrastructure and supporting the services that depend on it, used by hundreds of millions of people around the world.
Requirements
- Managing one to two globally distributed teams within Wikimedia’s Site Reliability Engineering organization
- Providing guidance, mentorship, and support to ensure the team's effectiveness and growth
- Working with team members to set individual performance goals, and supporting them in meeting and evolving their goals and career path
- Recruiting, hiring, and helping onboard new team members
- Triaging incoming workload, maintaining focus on priorities, and setting realistic expectations for both peers and team members
- Coordinating and communicating with other members of the Wikimedia product & engineering teams on relevant projects, executing complex projects and contributing to the organizational strategy
- Continuously developing the roadmap of the team in alignment with other SRE and Product & Technology teams, and helping to draft and execute the team’s annual and quarterly plans
- Project managing new and existing initiatives
- Leading the definition, refinement, and execution of the processes through which the team manages and performs work
- Leading incident response, diagnosis, and follow-up on system alerts and outages across Wikimedia’s production infrastructure
- Be part of 24/7 on-call rotation to handle escalations and provide support for teams to resolve issues
- Facilitating the definition and establishment of Service Level Indicators and Objectives with service owners and stakeholders
Benefits
- Competitive, equitable, and consistent with our values and culture
- Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture
