Resident Manager I

Resident Manager I plays a pivotal role in overseeing the smooth operation of our community, ensuring an exceptional experience for our customers, and fostering a strong sense of community.

Requirements

• Prioritize key areas such as move-in satisfaction, renewal acquisition, and serving as the primary liaison to the Support Services Team
• Create a warm and inviting environment, organize resident appreciation events, and maintain an active and engaging social media presence
• Ensure timely response to resolve or escalate resident issues appropriately, lead resident package management efforts, and perform move-in day welcome appointments

Benefits

• Comprehensive benefits package
• 1 hour of paid sick and safe time for every 30 hours worked
• 10 days of paid vacation time accrued bi-weekly
• 6 weeks of paid parental leave
• 10 paid holidays annually
• Up to 3 floating days
• Bonus: Average monthly bonus potential is 20% of base salary paid out quarterly