Warehouse Wholesale Service Representative

Wineshipping is a tech-enabled 3PL provider for alcoholic beverage companies, managing delivery networks in the US. The Warehouse Wholesale Service Representative provides logistics and warehouse processing services to wholesale warehouse operations.

Requirements

• Handle customer inquiries and resolve issues promptly
• Monitor inventory levels and coordinate with the warehouse management team
• Utilize warehouse management systems (WMS) for order processing and inventory control
• Implement and maintain efficient shipping and receiving processes in coordination with the customer and their distributors
• Collaborate with the distribution center to optimize logistics operations
• Coordinate wholesale inbound Purchase Orders between customer and warehouse operations
• Coordinate wholesale outbound orders with customer and customer's distributors
• Prioritize orders to ensure customers' 'need by' dates are met
• Coordinate with transportation to select carrier and service level to meet customers' requests and minimize costs
• Complete required shipping documents and/or computer entry
• Contact carrier to arrange pick-up and delivery
• Trace lost or delayed shipments
• Support customers with inbound shipping by providing packing advice and selecting and scheduling carriers
• Coordinate with operations inbound department on incoming shipments against purchase orders and note damaged and/or missing goods. Communicate variances with customers
• Perform clerical functions as needed to maintain warehouse wholesale operations
• Receive and dispense supply inventory
• Monitor inventory control systems to help ensure proper inventory levels

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance