Service Advisor
Wise Auto GroupVacaville, California, United States
Posted July 31, 2025
Full Time
About the Company
Wise Auto Group is a leading automotive dealership specializing in new and pre-owned vehicle sales across Sacramento, San Francisco Bay Area, Vacaville, Yuba City, and Vallejo. With an extensive inventory of brand-new cars, trucks, SUVs, and certified used vehicles, the company focuses on providing a seamless car-buying experience through its highly trained staff. Wise Auto Group's commitment to customer satisfaction ensures that each transaction is quick and hassle-free.
Job Description
The Service Advisor serves as the primary contact between customers and the service department. They greet customers, document vehicle issues, prepare repair orders, and ensure clear communication between technicians and clients. The role prioritizes excellent customer service and maximizing service department profitability.
Requirements
- High school diploma or equivalent
- Proven experience as a service advisor or in customer-facing roles
- Basic understanding of automotive systems and repairs
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and manage multiple priorities
- Proficient in using dealership management systems (e.g., CDK, Reynolds & Reynolds)
- Valid driver’s license with a clean driving record
Benefits
- Schedule may include weekends and extended hours
- Frequent standing, walking, and occasional lifting up to 25 lbs
- Indoor/outdoor environment, depending on customer and vehicle interaction
