QA Team Leader for Private Markets

We are looking for a highly motivated and detail-oriented QA Team Leader to oversee the accuracy, integrity, and consistency of data collected by our researchers. As a QA Team Leader, you will lead and mentor a team of data quality analysts, ensuring our data meets industry standards and regulatory requirements.

Requirements

• Significant experience in a supervisory or team leader role within a call centre or customer service environment
• Proven track record of leading and motivating high-performing teams
• Strong analytical and problem-solving skills, with the ability to interpret data and identify areas for improvement
• Excellent communication and interpersonal skills, with the ability to build rapport and provide effective feedback
• Familiarity with quality management frameworks and continuous improvement methodologies
• Degree or equivalent qualification in a relevant field

Benefits

• Comprehensive health and wellness benefits
• Supportive and collaborative work environment
• Opportunities for career progression
• Hybrid Set-Up and Morning Shift Schedule