Customer Success and Engagement Manager
WizpressoHong Kong, Hong Kong SAR, Hong Kong
Posted December 12, 2025
Full Time
About the Company
Wizpresso is an award-winning RegTech company based in Hong Kong that leverages domain-specific AI to streamline regulatory compliance, financial & ESG reporting, and due diligence workflows.
Job Description
We are seeking a Customer Success and Engagement Manager to lead client engagement across demos, onboarding, training, and ongoing support for Wizpresso's solutions in Hong Kong. The role bridges business development, customer experience, and product adoption, ensuring users extract maximum value from our solutions.
Requirements
- Physically based in Hong Kong
- Bachelor's degree in Business, Finance, Communication, or a related field
- 3-5 years of experience in customer success, account management, or business development roles
- Strong presentation, communication, and interpersonal skills
- Proficiency with CRM tools (e.g., HubSpot) and virtual communication platforms (e.g., Zoom, Teams)
- Ability to manage multiple accounts and priorities in a fast-paced environment
- Understanding of capital markets, ESG, or regulatory compliance solutions is an advantage
- Native or fluent proficiency in English, Cantonese, and Putonghua (Mandarin) is required
