SSC Support Manager
Wolt - EnglishBelgrade, Central Serbia, Serbia
Posted October 28, 2025
Full Time
About the Company
No company description available.
Job Description
We are looking for an experienced customer experience professional with leadership skills to lead our SSC Support Manager team. The successful candidate will lead and support our Team Leads and Associates, ensuring smooth operations across multiple countries.
Requirements
- 3-5 years of experience in customer support or service management
- Leadership skills and ability to develop high-performing teams
- Proven ability to collaborate across multiple teams and manage stakeholder expectations
- Fluency in English and Serbian
Benefits
- Private Health insurance
- Fully remote work
- Wolt credits cashback benefit
- Employee assistance program
- Wolt-wide training programs
- Team budgets per year