The Customer Service Operations Associate (CSOA) prepares and submits applications for licenses and registrations for clients across various industries, ensuring accuracy, timeliness, and compliance.
Requirements
- 1-2 years of experience in data entry, licensing, or a related administrative role
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Adobe PDF
- Strong organizational and time management skills with exceptional attention to detail
- Excellent communication and interpersonal skills, with a customer-first mindset
- Ability to work both independently and as part of a collaborative team
- Demonstrated discretion and professionalism when handling confidential information
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance