Customer Success Associate

We are seeking a dynamic Customer Success Associate to join our growing teams across the country. The role involves managing day-to-day relationships with customers to provide legal and compliance services.

Requirements

• Deliver prompt and professional service to customers
• Provide consultative customer service and help determine customer goals and compliance challenges
• Manage the full-life cycle of the order process and identify cross-selling opportunities
• Organize and prioritize case volumes of requests using SalesForce and other internal systems
• Develop and maintain positive working relationships with customers and other key partners

Benefits

• Paid Time Off
• 401k Matching