Senior Software Engineer (ML/AI services, Python)

Workato is seeking a Senior Software Engineer to play a key role in building the core of our AI platform. As a senior engineer, you will design and develop production-grade systems that power intelligent automation, agentic workflows, and large-scale retrieval services.

Requirements

• Design, build, and maintain AI-powered services and APIs, leveraging LLMs (OpenAI, Anthropic, Qwen, OSS models) and custom ML models.
• Develop an enterprise-grade agentic framework that enables orchestration, retrieval, and collaboration between multiple AI agents.
• Implement and optimize knowledge retrieval systems and agentic search capabilities using vector databases such as Qdrant and ElasticSearch.
• Write well-structured, efficient, and testable Python code for production services, experimentation, and internal developer tools.
• Build and maintain shared Python libraries and SDKs used across multiple applications and microservices.
• Collaborate with cross-functional teams on architecture, internal protocols, and API standards to ensure consistency and reliability across the platform.
• Develop and enhance monitoring, validation, and observability for production-grade AI solutions.
• Drive the full software development lifecycle - from design and implementation to deployment, monitoring, and continuous improvement.
• Identify and resolve performance bottlenecks, reliability issues, and scaling challenges in complex, data-intensive environments.
• Participate in code reviews and technical discussions, mentoring other engineers and contributing to a culture of excellence.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance