Customer Service Representative
Workoo TechnologiesCleveland, Ohio, United States
Posted December 11, 2025
Full Time
About the Company
Workoo Technologies specializes in designing and enhancing workplace environments on a global scale. By partnering with leading companies across diverse sectors, it delivers customized solutions that improve productivity, employee well‑being, and operational efficiency. The company focuses on ergonomic design, digital collaboration tools, and sustainable office infrastructure, all informed by data‑driven insights. Workoo’s distinctive approach lies in its cross‑sector partnerships and commitment to creating continuous job opportunities worldwide.
Job Description
We are seeking a Customer Service Representative to provide exceptional customer service and resolve product or service problems. Key responsibilities include maintaining customer accounts, resolving customer complaints, and recommending products or services to management.
Requirements
- Proven customer support experience
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiar with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multitask, prioritize and manage time effectively
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Four Day Work Week
- Tuition Reimbursement
- Relocation Assistance