Dynamic PC Support

Dynamic PC Support role involves providing customer support for designated equipment, answering client questions, and meeting customer service satisfaction criteria. The role requires technical school certification or equivalent and 0-2 years of relevant experience.

Requirements

• Provide customer support for designated equipment
• Answer client questions in a professional manner
• Meet established customer service satisfaction criteria
• Complete all administrative tasks associated with each call
• Complete real-time reporting of all calls
• Follow various established policies, guidelines, and documents
• Ensure control of assets and inventory
• Report all activity in an accurate and timely manner

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan