Senior User Researcher, WPP Open
WPPGurgaon, Haryana, India
Posted September 30, 2025
Full Time
About the Company
WPP is a global advertising and marketing services conglomerate known for its creative transformation capabilities. The company specializes in delivering innovative solutions to drive growth and enhance brand experiences across various sectors. With a focus on creativity, technology, and sustainability, WPP aims to build better futures for its employees, the planet, clients, and communities.
Job Description
WPP is seeking a Senior User Researcher to contribute to shaping the user experience of their global GenAI-powered marketing platform, which is transforming how 150,000 employees deliver work. This role will focus on user research, data analysis, and behavioral change to drive product direction, encourage behavioral change, and ensure the platform's intuitiveness and user adoption. The ideal candidate will be passionate about understanding people and designing for change.
Requirements
- 5+ years of experience in user research, design research, or human-centered design
- Proficient in qualitative and quantitative research methods
- Experience conducting research in complex, multi-role environments
- Strong understanding of behavioral research
- Comfortable working with AI-driven tools
Benefits
- Passionate, inspired people
- Scale and opportunity
- Challenging and stimulating work